Last Updated: [11/23/2025]

We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or book our services.

By using our website and services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or booking system:

Personal Information

• Full Name

• Phone Number

• Email Address

• Home / Service Location Address

• Vehicle Information (model, color, number plate)

• Preferred Date & Time of Service

2. How We Use Your Information

Your information is used only to provide and improve our services. This includes:

• Booking and confirming appointments

• Sending service notifications and reminders

• Offering customer support

• Improving user experience

• Sending promotions and offers (optional and unsubscribable)

• Ensuring service delivery at the correct location

We never sell or rent your personal information to third parties.

3. Sharing of Information

We may share limited data only with trusted third-party providers when necessary to run our business, such as:

• Payment processors

• Appointment booking platforms

• SMS/email notification tools

These partners are required to protect your data and use it only for the services we request.

We may also share information if required by law or to protect our legal rights.

4. Cookies and Tracking

Our website may use cookies to:

• Improve website performance

• Analyze user behavior

• Personalize user experience

You can disable cookies in your browser settings at any time.

5. Data Security

We take your privacy seriously and use appropriate technical and organizational measures to protect your information from:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

However, no system is 100% secure. While we do our best, we cannot guarantee absolute security.

6. Data Retention

We retain your data only for as long as necessary to:

• Fulfill bookings

• Provide customer support

• Maintain service records for legal/business purposes

You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Request a copy of the information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Withdraw consent for marketing communication

To exercise your rights, contact us at: Sunraycarwashing@gmail.com

8. Children’s Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The updated version will have a new “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us at:

📞 Phone: +971 50 562 1400
📧 Email: Sunraycarwashing@gmail.com